Answer: We offer two primary types of coverage to ensure your peace of mind:
Travel Insurance: This is essential for covering unforeseen events like flight cancellations, lost luggage, medical emergencies abroad, and trip interruptions.
Motor Insurance (Car/Vehicle): This is legally required in most places and protects you against financial loss in the event of an accident, theft, or damage to your vehicle.
Answer: The policy for changes and cancellations depends on the airline,
the type of ticket you purchased (e.g., economy, flexible), and the fare
rules at the time of booking.
To initiate a change or cancellation, please contact us immediately by
phone or email.
We will clearly explain any associated airline penalties, fare
differences, and our administrative fee before processing the request.
Answer: Once your booking or insurance purchase is confirmed and payment is processed, your flight e-ticket (with the PNR or booking reference) and your insurance policy documents will be sent directly to your registered email address within 30 minutes to 2 hours of confirmation.
Please check your spam or junk folder if you don't see them in your inbox.
Answer: Yes. While it's most convenient to book both with us, you can still purchase a comprehensive travel insurance policy from Fly Light Tours and Travels even if your flight was booked elsewhere.
Just make sure you buy the policy well in advance of your departure date so you get maximum coverage.
Answer: Absolutely. Customer support is a priority for Fly Light Tours and Travels.
For Flight Issues, call our 24/7 emergency line at [+91 81295 66053].
For Insurance Claims, your policy document will include a dedicated 24 hour claims contact number provided by the underwriter. We can also assist you in starting the claim process.
